Christmas Deliveries and Returns

Report by planetFear
Thursday 29th November 2012
Christmas Web Returns Policy 2012.

If you are shopping for Christmas presents for other people, we have extended the period in which you can return unwanted gifts to us. Any purchase between the 1st and 14th December 2012 can be returned up to and including the 11th January 2013. Any purchase made after 14th will be subject to our normal 30 days returns window.

If you want to take advantage of this extension, please follow the usual returns procedure, including downloading our returns form, and ensure any parcels are posted with a post date no later than 11th January.

Last Delivery Dates for Christmas

To ensure your presents arrive in time for Christmas, please order by 12 noon on Wednesday 19th December, if you are paying for standard postage.

If you are paying for next day delivery, and need it to arrive before Christmas, we would recommend that you order by 12 noon on Thursday the 20th December. Orders placed between that time and 12 noon on Friday 21st December should arrive on Christmas Eve, but in case of events out of the control of the delivery driver (extreme weather, nobody being in to sign for the parcel, or getting run off the road by Santa), we wouldn't recommend it. If you really are stuck though, it's worth a try. We like to think it won't be us or our delivery provider that lets you down.

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